Find answers to frequently asked questions
Zenny is a browser-based financial insights solution for small and medium-sized ecommerce merchants. Zenny consolidates all the important financial data from sources such as ecommerce platforms, banks, credit cards and accounting platforms, and presents all the critical data in one dashboard.
Our clients use Zenny to be able to do cash flow forecasting based on actual real-time data, and to understand and forecast the P&L faster – in short, to manage and grow their businesses more effectively.
Choose and subscribe your plan or contact us to have a quick chat about your business and what Zenny can do to you. After that we get you onboard and instruct you on how to get most out of Zenny and you can start boosting your business.
Our Data Processing Agreement https://zenny.ai/data-processing-agreement/ and Privacy Policy https://zenny.ai/privacy-policy/ describe how we handle the data you provide to us when you use our Service. This includes basic information collected for the purposes of maintaining a customer relationship and facilitating billing.
We do not sell your personal information to third parties. We may engage service providers to process personal information or transfer such personal information to third parties to the extent such transfers are reasonably necessary for the business purposes of Zenny and its parent company Vatzy Oy.
You can reach Zenny support at [email protected].
We aim to get back to you as soon as possible, usually latest on the next business day.
Yes, we do offer a technical support in case you encounter issues in onboarding or daily use. Please contact [email protected] and we’ll take it from there.
We currently accept all major credit cards.
We use Stripe to process the payments. You can read more about Stripe’s solution here https://stripe.com/
Yes, definitely! We are constantly developing Zenny to match the client needs even better. If you think we should add a specific integration to the mix, please contact us via [email protected] and we’ll do our best to make it happen.